Data privacy policy

1. Name and contact details of the controller

Responsible person:
Interdependence Ltd.
Möhringerstr. 12
DE – 70178 Stuttgart
Germany
Phone: 0711 /400 990 30
E-mail: service@hotelshop.one

2. Collection and storage of personal data as well as type and purpose of their use

a) When visiting the website

When you visit our website, the browser on your device automatically sends information to the server on our website. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:

  • Name of the retrieved file
  • Date and time of retrieval
  • Transferred data volume
  • Message as to whether the retrieval was successful
  • Description of the type of web browser used
  • Operating system used
  • The previously visited page
  • Providers
  • Your IP address

 

The mentioned data will be processed by us for the following purposes:

  • Ensuring a smooth connection of the website
  • Ensure comfortable use of our website
  • Evaluation of system security and stability as well as for other administrative purposes

The legal basis for data processing is Art. 6 para.1 lit.f DSGVO. Our legitimate interest follows from the purposes listed above for data collection. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally.

We also use cookies, analysis and marketing services when you visit our website. You will find more detailed explanations under Sections 4 – 6 of this data protection declaration.

b) When using our contact forms “Demo-Shop” and “Download Whitepaper”

We offer you the possibility to get free access to our demo shop via the forms provided on the website and to download a free whitepaper. We require your first and last name, hotel or company name and a valid e-mail address so that we know who sent the request and can respond to it. Further information can be provided voluntarily.

Data will be processed for the purpose of contacting us in accordance with Art. 6 Para.1 lit.b DSGVO on the basis of your specific request.

The personal data collected by us for the use of the contact form will be deleted manually after your enquiry has been dealt with, unless another basis of identification (e.g. a specific order) authorises further processing.

c) Using our “Request for an offer” form

For the preparation of concrete offers, we offer you the opportunity to contact us using the “Request for offer” form provided on the website. We require your first and last name, a valid e-mail address, telephone number, company name and address so that we know who sent the request and can respond to it. Further information can be provided voluntarily.

Data will be processed for the purpose of contacting us in accordance with Art. 6 Para.1 lit.b DSGVO on the basis of your specific request.

The personal data collected by us for the use of the contact form will be automatically deleted after your request has been dealt with, unless another basis of identification (e.g. a specific order) entitles further processing.

Passing on of data

Your personal data will not be transmitted to third parties for purposes other than those listed below.

We will only pass on your personal data to third parties if:

  • you have given your express consent pursuant to Art. 6 para. 1 lit.a DSGVO
  • the disclosure is required pursuant to Art.6 para.1 lit.f DSGVO and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
  • in the event that a legal obligation exists for the transfer in accordance with Art. 6 para.1 lit.c DSGVO, and
  • this is legally permissible and is necessary for the processing of contractual relationships with you pursuant to Art. 6 para. 1 lit.b DSGVO.
4. Cookies

We use so-called cookies in some areas of our website. Such file elements allow your computer to be identified as a technical unit during your visit to this website in order to facilitate your use of our services – even during repeat visits.

As a rule, however, you have the option of setting your Internet browser so that you are informed of the occurrence of cookies so that you can accept or exclude them or delete existing cookies.

Please use the help function of your Internet browser to obtain information on how to change these settings. Please note that some features of our website may not work if you have disabled the use of cookies.

Cookies do not allow a server to read private data from your computer or data stored by another server. They do no damage to your computer and contain no viruses.

We base the use of cookies on art. 6 par. 1 lit.f DSGVO: they are processed to improve the functioning of our website. It is therefore necessary to safeguard our legitimate interests.

5. Use of Google Analytics

We use Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law (see https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active ).

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on this website, your IP address will previously be reduced by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link (http://tools.google.com/dlpage/gaoptout?hl=en).

We would like to point out that the code “gat._anonymizeIp();” has been added to Google Analytics to ensure anonymous collection of IP addresses (so-called IP masking).

You can also prevent the collection of Google Analytics by clicking on the following link. An opt-out cookie is then set which prevents further collection of your data when you visit this website. This procedure is particularly recommended when accessing our site via mobile devices.

For more information on terms of use and data protection, please visit www.google.com/analytics/terms/de.html or www.google.com/intl/de/analytics/privacyoverview.html.

We base the use of the aforementioned analysis tool on Art. 7 Para. 1 lit.f DSGVO: the processing takes place for the analysis of the usage behaviour and is therefore necessary to protect our legitimate interests.

6. Use of Hotjar

Based on our legitimate interest in optimizing our website, we use the Hotjar service.

The following data is automatically generated by our servers when Hotjar is used:

  • Referring domain
  • Visited Pages
  • Geographical position (only the country)
  • The preferred language to display our website
  • Date and time when the website was accessed

Hotjar will use this information to evaluate your use of our website, to generate usage reports and other services relating to website usage and Internet evaluation of the website. Hotjar also uses third-party services such as Google Analytics to provide its services. These third parties may store information that your browser sends when you visit the site, such as cookies or IP requests. For more information on how Google Analytics and other companies store and use data, please see their privacy statements.

By continuing to use this website, you consent to the above processing of data by Hotjar and its third party providers in accordance with their privacy policy.

The cookies Hotjar uses have a different “lifetime”; some remain valid for up to 365 days, some only during the current visit.

You can prevent Hotjar from collecting the data by clicking on the following link and following the instructions there: Hotjar Opt-out https://www.hotjar.com/opt-out

7. Deletion of data

The data stored by us will be deleted as soon as it is no longer required for its intended purpose and there are no legal obligations to keep it in safekeeping.

If the user’s data are not deleted because they are necessary for other and legally permissible purposes, their processing is restricted. This means that the data will be blocked and not processed for other purposes. This applies, for example, to user data that must be retained for commercial or tax reasons.

In accordance with legal requirements, the data is stored for 6 years in accordance with § 257 (1) HGB (e.g. commercial letters, accounting documents) and for 10 years in accordance with § 147 (1) AO (e.g. commercial and business letters).

8. Rights of the persons concerned

You are entitled to the following rights of the parties concerned:

a) Right to information
You have the right to request confirmation from us whether personal data concerning you will be processed.

b) Correction/Deletion/Restriction of processing
Furthermore, you have the right to require us to

  • incorrect personal data concerning you are corrected without delay (right of correction);
  • personal data concerning you is deleted immediately (right of deletion) and
  • the processing is restricted (right to restrict processing).

c) Right to data transferability
You have the right to receive personal data concerning you, which you have provided to us, in a structured, current and machine-readable format and to transmit this data to another person responsible.

d) Right of revocation

You have the right to revoke your consent at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.
e) Right of objection
If the processing of personal data concerning you is necessary for the performance of a task which is in the public interest (Art. 6 para. 1 letter e) DSGVO) or for the protection of our legitimate interests (Art. 6 para. 1 letter f) DSGVO), you have a right of objection.

f) Right of appeal
If you believe that the processing of personal data concerning you violates the DSGVO, you have the right of appeal to a supervisory authority, without prejudice to any other remedies.

Amendment of the data protection declaration

We reserve the right to adapt this data protection declaration in the event of any changes to the legal situation, the service and data processing. However, this only applies with regard to declarations on data processing. If user consents are required or components of the data protection declaration contain provisions of the contractual relationship with the users, the changes will only be made with the users’ consent.

Users may periodically review this Privacy Policy for any changes.